Terms & Conditions

1. Platform Overview

Workolo is a SaaS platform for talent discovery, legal document drafting (Rental Agreements), and related professional tools. It provides communication tools including in-app messaging (Workolo Dialer), WhatsApp Connect integration, profile browsing, work offers, referral programs, and subscription services. Workolo is the principal supplier of its own service and, at this time, is not operating as an e-commerce operator under Section 24(ix) of the CGST Act, 2017.

2. Eligibility

To use Workolo, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Not be prohibited from using the platform under applicable laws
• Not have been previously banned or suspended from the platform

3. Account Registration

3.1 Account Types

Workolo offers two types of accounts:

• Client Accounts: For users seeking to hire talented professionals
• Talent Accounts: For professionals offering their services

3.2 Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access to your account
• You are liable for all activities conducted through your account
• You must provide accurate, current, and complete information
• You may not share, transfer, or sell your account to another person

4. Talent Pages

4.1 Public Visibility

Talent Pages are publicly visible on the platform and include name, profile picture, bio, skills, experience, hourly rate, location, ratings, and reviews. By creating a Talent Page, you consent to this information being displayed publicly.

4.2 Profile Accuracy

Talents must:

• Provide accurate and truthful information about their skills and experience
• Keep their profiles updated with current information
• Not misrepresent their qualifications or expertise
• Use genuine profile pictures of themselves
• Not impersonate another person or entity

5. Platform Services

5.1 Workolo Dialer (In-App Messaging)

Workolo provides in-app messaging functionality called the Workolo Dialer for communication between clients and talents. By using these features, you agree to:

• Conduct yourself professionally during conversations
• Not share inappropriate, offensive, or illegal content
• Respect the time and availability of other users
• Not use messaging for spam, harassment, or solicitation

The Workolo Dialer supports text messages, voice messages, images, and PDF attachments. Message history is stored securely and can be managed through your account settings.

5.2 WhatsApp Connect

Workolo provides WhatsApp Connect functionality to facilitate communication with talents via WhatsApp. By using this feature, you acknowledge that:

• Clicking WhatsApp Connect will open the external WhatsApp application
• Workolo tracks connection attempts for analytics and service improvement
• You may be asked to provide feedback on your WhatsApp interactions
• WhatsApp conversations are governed by WhatsApp's own terms and privacy policies
• Connection limits may apply based on your subscription status

5.3 Support Chat

Workolo provides a support chat system for user assistance. Support chat features include:

• OTP verification for visitor identification
• Real-time communication with support agents
• Option to receive chat transcripts via email
• Chat session storage for quality assurance purposes

5.4 Search and Discovery

Users can browse and search for talents by category, location, skills, and other criteria. Search results are based on platform algorithms and user preferences.

5A. Workolo Store (E-commerce) — Coming Soon (Future Terms)

5A.1 Overview

Workolo operates two e-commerce platforms: Workolo Store (admin-managed products) and Talent Store/Shop (talent-owned stores and shops). Both platforms enable the purchase and sale of physical and digital products.

5A.2 Seller Eligibility

To sell products through Talent Store/Shop, you must:

• Hold an active Workolo Premium subscription
• Complete KYC (Know Your Customer) verification
• Provide verified bank account or UPI details for payouts
• Agree to platform selling policies and guidelines

5A.3 Product Listings

• All product listings are subject to admin review and approval
• Approved product information and prices cannot be modified without re-approval
• Sellers must provide accurate product descriptions, images, and specifications
• Products must comply with applicable laws and platform guidelines
• Prohibited items include illegal goods, counterfeit products, and items violating intellectual property rights

5A.4 Pricing and Fees

• Platform fees range from 3-5% per transaction depending on product category
• Additional fees include payment gateway fees, GST on platform fees, and payout processing fees
• Sellers are responsible for all applicable taxes on their sales
• Prices are set by sellers but must be reasonable and not misleading

5A.5 Shipping and Delivery

Physical product fulfillment is handled through Shiprocket integration:

• Shipping costs are calculated based on weight, dimensions, and delivery location
• Delivery timelines are estimates and may vary based on carrier performance
• Return-to-Origin (RTO) costs are borne by the seller
• Cash on Delivery (COD) is available at seller's discretion per product

5A.6 Digital Products

• Digital products have a maximum file size of 1GB
• Watermarked previews may be provided for certain digital goods
• Buyers receive 5 download attempts within 24 hours of purchase
• Digital products are non-refundable once downloaded or accessed

5A.7 Returns and Refunds

Product return and refund policies are detailed in our Refunds & Cancellations Policy. Physical products may be returned within 7 days; digital products are non-refundable after access.

5B. Talent Services (Bookings Marketplace) — Coming Soon (Future Terms)

5B.1 Service Types

Workolo enables talents to offer professional services in two formats:

• Single Session: One-time service appointments (30-720 minutes)
• Multi-Session Course: Structured programs with multiple sessions over a defined timeframe

5B.2 Delivery Modes

• Client Location: Service delivered at the client's specified address (limited to 1-on-1 capacity)
• Talent Location: Service delivered at the talent's location or studio
• Remote/Online: Service delivered via video call or other digital means

5B.3 Booking and Payment

• Clients book services by selecting available time slots and completing payment
• Payment is made to Workolo ("Pay to Workolo" model) and held until service completion
• A non-refundable platform fee (₹150 or currency equivalent) applies to all bookings
• Installment payment options may be available for higher-value services

5B.4 Service Completion (OTP Settlement)

Service completion follows a secure OTP verification process:

• Provider initiates "Start Service" OTP at the beginning of the session
• Provider initiates "End Service" OTP upon completion
• Client confirms completion by entering the End-OTP
• Successful OTP verification triggers provider payout

5B.5 Cancellation and Rescheduling

Service cancellation and rescheduling policies are detailed in our Refunds & Cancellations Policy. Cancellation penalties are percentage-based for multi-currency compatibility.

5B.6 Provider Obligations

• Provide services as described in the service listing
• Maintain accurate availability and honor confirmed bookings
• Communicate professionally with clients
• Comply with all applicable laws and professional standards

5B.7 Client Obligations

• Provide accurate booking information and location details
• Be present and available at the scheduled time
• Treat service providers with respect
• Complete OTP verification upon service completion

5C. Property Listings (Workolo Realty)

5C.1 Overview

Workolo Realty allows property owners and agents to list properties for rent or sale and connect with potential tenants or buyers through the platform.

5C.2 Listing Types

• Rental properties (residential and commercial)
• Properties for sale
• Short-term and long-term rentals

5C.3 Property Visit Booking

• Interested users can book property visits through the platform
• Visit bookings are subject to property owner/agent availability
• Property owners may confirm, reschedule, or decline visit requests
• Visitors must conduct themselves appropriately during property visits

5C.4 Optional Paid Services

Workolo offers optional paid services for property transactions:

• Rental Agreement Services: Assistance with drafting rental agreements
• e-Stamping Services: Digital stamp paper processing for legal documents
• Lawyer Vetting (₹999): Professional legal review of property documents
• AI Document Extraction (₹199/$4): Automated extraction of terms from society rules and documents

These paid services are non-refundable once initiated as they involve third-party professional services.

5C.5 Property Owner Responsibilities

• Provide accurate and complete property information
• Upload genuine photos and media of the property
• Disclose all relevant information about property condition and restrictions
• Respond to visit requests in a timely manner
• Ensure property is accessible and safe for scheduled visits

5C.6 Visitor Conduct

• Respect the property and its contents during visits
• Arrive on time for scheduled visits
• Not share property access information with unauthorized parties
• Conduct genuine property inquiries only

5D. Karaoke Club

5D.1 Overview

Karaoke Club is a social feature that allows users to host and participate in karaoke sessions. Access requires authentication and profile completion.

5D.2 Access Requirements

• All users must be logged in and have a completed profile (KYC verified)
• Viewing, listening, and chat participation is free for registered users
• Singer roles and channel creation require an active KC subscription
• Talent Managers require an active Workolo Premium subscription for KC access

5D.3 KC Subscription

Karaoke Club has its own subscription separate from Workolo Premium:

• Daily: ₹10/day ($2/day)
• Monthly: ₹199/month ($10/month)
• Yearly: ₹1999/year ($60/year)
• Workolo Premium members receive a 30% discount on monthly and yearly KC plans

5D.4 KC Tokens

• KC Tokens are virtual currency used for gifting within Karaoke Club
• Token value: 1 Token = ₹1 / $0.012
• Tokens can be purchased but cannot be converted back to cash directly
• Token purchases are final and non-refundable
• Platform fees apply to token withdrawals by recipients (when re-enabled post-GSTIN)

5D.5 Channel Hosting and Participation

• Hosts have authority over participant roles and queue moderation
• Singers have full control over video player (Play, Pause, Seek, Recording)
• Singers can voluntarily step down to listener role at any time
• All participants must follow community guidelines and conduct rules

5D.6 Recording and Privacy

• Recording capabilities are available for singers during their performance
• Recordings are stored according to user preferences and platform policies
• Users consent to being recorded when participating in channels with recording enabled
• Audio streams and recordings are subject to our Privacy Policy

5D.7 Content Guidelines

• Only perform songs you have the right to perform publicly
• Do not stream or play copyrighted content without authorization
• No offensive, discriminatory, or inappropriate content during sessions
• Respect other participants and maintain a positive environment

5E. AI Interview Room (AIR)

5E.1 Overview

The AI Interview Room (AIR) is a Premium-only feature that provides a 30-minute AI-hosted video interview recording studio. Users can record professional interview sessions with an AI interviewer and upload recordings to showcase on their talent pages.

5E.2 Access Requirements

• AIR requires an active Workolo Premium subscription
• Users must select a talent page before starting an AIR session
• Each session is tied to the selected talent page for showcase purposes

5E.3 Recording Consent

By initiating and participating in an AIR session, you explicitly consent to:

• Video and audio capture for the duration of the session (up to 30 minutes)
• One-time face verification at the start of the session to confirm identity against your profile avatar
• Real-time facial expression analysis that fires every 10 seconds during the session for session integrity monitoring
• The resulting recording being stored in your account and optionally showcased on your talent page

5E.4 Data & Storage

• Completed recordings are uploaded to and stored in your Workolo account
• You may delete any AIR recording at any time from the AIR page; deleted recordings cannot be recovered
• Recordings may be displayed on the talent page selected at the start of the session
• Session metadata (duration, language, backdrop preference, ElevenLabs conversation ID) is retained for service operation

5E.5 Guest Interview Links

• Talent Managers and admins may generate secure guest interview links for specific candidates
• Guest links expire after 48 hours or upon successful upload — whichever occurs first
• Links are device-locked at first use as a security measure; the same link cannot be used on a different device
• Expired or device-locked links cannot be appealed or reactivated; a new link must be generated

6. Work Offers (Hiring Posts)

6.1 Creating Work Offers

Premium subscribers can create Work Offers (Hiring Posts) to advertise job opportunities. When creating Work Offers, you must:

• Provide accurate job descriptions and requirements
• Offer genuine employment or project opportunities
• Not post misleading, fraudulent, or discriminatory content
• Comply with all applicable labor and employment laws

6.2 Admin Review

All Work Offers are subject to admin review before publication. Workolo reserves the right to approve, reject, or modify Work Offers that violate our policies or community standards.

7. Talent Referral Program

7.1 Program Overview

Workolo offers a Talent Referral Program where users can earn rewards for referring new talents to the platform. By participating, you agree to:

• Only refer individuals who have consented to be referred
• Not engage in spam or unsolicited referral activities
• Provide accurate contact information for referrals

7.2 Earning Eligibility

Referral earnings are subject to the following conditions:

• The referred talent must complete registration and profile approval
• The referred talent must remain active on the platform for at least 90 days
• Earnings are credited upon meeting eligibility requirements
• Workolo reserves the right to modify referral rewards at any time

8. Live Location Sharing

Workolo offers optional live location sharing features for talents and in-chat location sharing between users. By enabling location features, you agree that:

• Location sharing is entirely opt-in and can be disabled at any time
• Your location data may be visible to other users based on your privacy settings
• Location data is used to enhance service matching and discovery
• In-chat location sharing allows real-time location visibility during conversations
• You are responsible for managing your location privacy preferences

9. Push Notifications

Workolo may send push notifications to your device. By enabling notifications, you consent to receive:

• New message alerts from the Workolo Dialer
• Work offer and application updates
• Profile view notifications
• Platform announcements and updates
• Support chat notifications

You can manage notification preferences through your device settings or account preferences at any time.

10. YouTube Video Integration

Talents may upload videos that are hosted on YouTube. By uploading videos through Workolo, you agree to:

• Comply with YouTube's Terms of Service and Community Guidelines
• Only upload content you have the right to share
• Not upload content that is offensive, illegal, or violates intellectual property rights
• Acknowledge that videos may include advertisements for free users
• Accept that video privacy settings are managed according to Workolo's policies

11. Unlimited Connects Subscription

11.1 Subscription Features

The Unlimited Connects subscription provides premium benefits including:

• Ability to create up to 10 talent pages
• Unlimited client connections per talent page
• Create and manage Hiring Posts (Work Offers)
• Shortlist and manage job applications
• Schedule interviews with applicants
• Priority visibility in search results
• Minimal advertisements experience
• Additional premium features as advertised on the platform

11.2 Billing and Payments

• Subscriptions are available on monthly or yearly basis as displayed on the Pricing page
• For INR payments: Processed through PhonePe (UPI, Wallet, Cards, Net Banking)
• For international payments: Processed through PayPal (Credit/Debit Cards, Bank Transfer)
• Subscriptions automatically renew unless cancelled
• You are responsible for all charges incurred under your account

11.3 Cancellation and Refunds

Subscription cancellation and refund policies are governed by our Refunds & Cancellations Policy. Please review that policy for detailed information.

12. Ratings and Reviews

12.1 Providing Ratings

Clients may rate and review talents they have engaged with. When providing ratings and reviews, you must:

• Provide honest, accurate feedback based on your experience
• Not post defamatory, offensive, or inappropriate content
• Not attempt to manipulate ratings or reviews
• Not post fake or fraudulent reviews

12.2 Moderation

Workolo reserves the right to remove or moderate ratings and reviews that violate these Terms or our community standards.

13. Prohibited Conduct

You may not:

• Use the platform for any illegal or unauthorized purpose
• Harass, abuse, threaten, or intimidate other users
• Post or transmit content that is offensive, obscene, or inappropriate
• Impersonate another person or entity
• Attempt to gain unauthorized access to the platform or other user accounts
• Use automated tools or bots to access the platform
• Circumvent or disable security features of the platform
• Collect or harvest personal information from other users
• Engage in spam, phishing, or fraudulent activities
• Use the platform to promote competing services
• Violate any applicable laws or regulations

14. Intellectual Property

14.1 Platform Content

All content, features, functionality, logos, trademarks, and intellectual property on Workolo are owned by Workolo or its licensors and are protected by copyright, trademark, and other intellectual property laws.

14.2 User Content

You retain ownership of content you submit to the platform (profile information, messages, etc.). By submitting content, you grant Workolo a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content as necessary to provide the platform services.

15. Third-Party Services

Workolo uses third-party services for certain functionality:

• Payment Processing (India): PhonePe for secure INR payment transactions (UPI, Wallet, Cards, Net Banking)
• Payment Processing (International): PayPal for secure international payment transactions (Credit/Debit Cards, Bank Transfer)
• Video Hosting: YouTube for talent video hosting and delivery
• Security: Cloudflare Turnstile for bot protection and CAPTCHA verification
• Email Services: Resend for transactional email delivery
• Push Notifications: Web Push for browser notifications
• External Communication: WhatsApp for talent contact integration
• Shipping & Logistics: Shiprocket for order fulfillment, delivery, and return processing

Use of these third-party services is subject to their respective terms and policies. Workolo is not responsible for the performance or availability of third-party services.

16. PWA and Offline Usage

Workolo is available as a Progressive Web App (PWA) that can be installed on your device. By installing or using the PWA:

• Certain data may be cached locally for offline access
• Push notifications require explicit permission
• Background sync may occur when connectivity is restored
• You consent to service worker functionality on your device

17. Relationship Between Users

Workolo is a marketplace platform that facilitates connections between clients and talents. Workolo does not employ talents and is not a party to the relationship between clients and talents. Any agreements, arrangements, or disputes between clients and talents are their sole responsibility.

18. Disclaimers

18.1 Platform Availability

The platform is provided "as is" and "as available" without warranties of any kind. Workolo does not guarantee uninterrupted, secure, or error-free operation of the platform.

18.2 Talent Verification

While we display Talent Pages and ratings, Workolo does not verify the accuracy of all talent claims, qualifications, or credentials. Clients are responsible for their own due diligence when selecting talents.

18.3 Service Quality

Workolo does not guarantee the quality, accuracy, or reliability of services provided by talents. We are not responsible for disputes between clients and talents.

19. Limitation of Liability

To the maximum extent permitted by law, Workolo shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from user interactions or transactions on the platform
• Damages caused by third-party services or content
• Unauthorized access to or use of our servers or user information

Our total liability for any claim arising from your use of the platform shall not exceed the amount you paid to Workolo in the 12 months prior to the claim.

20. Indemnification

You agree to indemnify, defend, and hold harmless Workolo, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the platform
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your content or profile information

21. Account Suspension and Termination

21.1 By You

You may delete your account at any time through your account settings. Account deletion is permanent and will result in the removal of your profile and data.

21.2 By Workolo

Workolo reserves the right to suspend or terminate your account at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent, illegal, or inappropriate behavior
• Complaints from other users
• Non-payment of subscription fees
• Any other reason at our sole discretion

Upon termination, your right to use the platform will immediately cease. Workolo is not liable for any damages resulting from account suspension or termination.

22. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using the platform, you consent to our data practices as described in the Privacy Policy.

23. Modifications to Terms

Workolo reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the platform and updating the "Last updated" date. Your continued use of the platform after changes are posted constitutes your acceptance of the updated Terms.

23.1 Feature Availability and Termination

Workolo reserves the absolute right to modify, suspend, or permanently terminate any platform features including but not limited to:

• Workolo Dialer (in-app messaging)
• WhatsApp Connect functionality
• Support Chat services
• Work Offers and hiring features
• Referral Program
• Live Location sharing
• YouTube video integration
• Talent ID identification services
• Any other features or services

Such modifications or terminations may occur at any time, with or without prior notice, at Workolo's sole discretion. Users acknowledge and agree that:

• No guarantees are provided regarding feature availability
• Feature termination decisions are final and cannot be challenged
• No refunds, credits, or compensation will be provided for terminated features
• Workolo bears no liability for any losses arising from feature modifications or terminations
• Subscription benefits may be adjusted to reflect available features

This provision applies regardless of subscription status, payment history, or user reliance on any particular feature.

24. Platform Role Clarification

Workolo.com is a technology platform that facilitates the creation, customization, and management of rental agreements and related workflows. Workolo.com does not act as a real estate broker, agent, mediator, advisor, or legal consultant for any user.

Workolo.com does not participate in negotiations between parties, verify property details, or guarantee the accuracy, completeness, or legality of any information entered by users.

25. No Legal Advice Disclaimer

All documents, templates, and content provided through Workolo.com are for informational and facilitation purposes only and do not constitute legal advice. Users are advised to seek independent legal counsel before entering into any agreement.

26. User Responsibility

Users are solely responsible for:

• The accuracy of all information entered on the platform
• The terms and conditions agreed upon between parties
• Compliance with applicable laws and regulations
• Execution, performance, and enforcement of any agreements generated using the platform

27. Limitation of Liability

To the fullest extent permitted by law, Workolo.com shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with:

• The use of the platform
• Any agreements generated through the platform
• Disputes between users
• Errors, omissions, or inaccuracies in user-provided data

28. Indemnity

Users agree to indemnify, defend, and hold harmless Workolo.com, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising out of:

• Their use of the platform
• Any agreements entered into using the platform
• Any breach of these Terms or applicable laws

29. No Warranty

Workolo.com provides its services on an "as-is" and "as-available" basis without any warranties, express or implied, including but not limited to accuracy, reliability, fitness for a particular purpose, or non-infringement.

30. Dispute Disclaimer (Platform Separation)

Workolo.com is not a party to any agreement executed between users and shall not be responsible for resolving disputes between users.

31. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

Before initiating legal action, parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation fails, disputes may be resolved through mediation or arbitration as mutually agreed.

32. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

33. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Refunds & Cancellations Policy, constitute the entire agreement between you and Workolo regarding your use of the platform.

34. Identity Verification & Trust Score

34.1 Nature of the service. Workolo is a technology platform that facilitates identity verification through authorised third-party verification providers. Workolo does not issue, authenticate, certify or guarantee the genuineness of any government-issued document, and is not a credit-reporting, background-check or licensed KYC agency.

34.2 Workflow. A verification consists of (a) document submission by the user, (b) secure extraction of key fields, (c) a live face-match between a real-time selfie and the document photo, and (d) cross-field matching of the extracted data against the user's profile (including Legal Name, Professional Name, Parent's Name, Date of Birth, Nationality, Gender and Address). Each matching field contributes to the user's Trust Score.

34.3 Point-in-time check. A successful verification confirms data consistency at the moment of the check only. It is not a perpetual warranty of identity, character, solvency, employability, creditworthiness or future conduct of the user.

34.4 Trust Score is informational. The Trust Score is an internal heuristic shown for informational purposes. Counterparties (vendors, clients, landlords, tenants, service providers or any third party) must exercise their own independent due diligence before transacting with another user, and must not rely solely on the Trust Score or any verification badge.

34.5 Zero-tolerance fraud clause. Uploading or causing to be uploaded any fake, forged, tampered, AI-generated, synthetically altered, stolen or otherwise misleading document or selfie is a serious offence. Detected accounts will be permanently suspended, all verification fees forfeited, profile content removed, and the matter may be reported to law-enforcement, regulators and affected counterparties. Civil and criminal action may be initiated under applicable laws, including the Indian Penal Code, the Information Technology Act, 2000, the Aadhaar Act, 2016, and equivalent statutes in the user's jurisdiction.

34.6 User indemnity. The user shall fully indemnify and hold harmless Workolo, its parent, directors, officers, employees, advisors, affiliates, agents and stakeholders against any and all claims, demands, losses, damages, penalties, fines, costs and legal fees arising out of or in connection with any inaccurate, outdated, fraudulent or misrepresented submission made by the user.

34.7 Limitation of liability. To the maximum extent permitted by law, Workolo shall not be liable for any direct, indirect, incidental, special, consequential or punitive loss or damage suffered by the user or any third party arising out of reliance on a verification badge, Trust Score, or verification outcome.

34.8 Record retention and lawful disclosure. Workolo may retain verification records (including document images, selfies, extracted data and audit logs) for the period required by law, and may share such records with law-enforcement agencies, courts, regulators or other lawful authorities when legally required, without prior notice to the user.

34.9 Consent. Initiating or completing any verification flow constitutes the user's express, informed and revocable-only-prospectively consent to these Terms, the Privacy Policy and the Refunds & Cancellations Policy.

34.10 Verification Credits — no money refunds. Identity verifications on Workolo are paid for using Verification Credits (1 credit = 1 KYC document or 1 KYB package). Credit purchases are final and non-refundable as money. When a verification session ends in Cancelled, Expired or Abandoned, the credit is automatically credited back to the user's balance so the user may retry — this is not a money refund. Credits consumed on Verified, Declined or Under Review outcomes are not restored and are not refundable. A money refund or manually granted replacement credit may only be issued by an admin, at Workolo's sole discretion, and only in the case of a genuine technical glitch attributable solely to Workolo. Full terms are in our Refunds & Cancellations Policy.

35. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: admin@workolo.com
Phone: +91 9600011806
Address: Workolo Entertainments (UDYAM-TN-02-0305736)
191/6 Lamech Street, Janaki Nagar
Valasaravakkam, Chennai
Tamil Nadu, India - 600087